Empathy Mapping

The empathy map for Jenn was where I touched based during the process.

Craigslist Redesign

Introduction
UX Audit
Reasons to Conduct Redesign

Competitor Analysis
Insights, HMW, What If
Affinity Mapping
User Persona
Empathy Mapping
User Journey
Information Architecture
Sitmap & Navigation
Design Directions
Hi-Fi Desktop Prototype
Mobile Experience
Reflections